AuraMed Health and Beauty Refund Policy
At AuraMed Health and Beauty, your wellness and satisfaction are our top priority. To ensure clarity and fairness, please review our refund guidelines below:
1. Skincare Products (Online & In-Store Purchases)
- Unopened/Unused Products: Eligible for a refund or exchange within 14 days of purchase with the original receipt.
- Opened/Used Products: For health and safety reasons, we cannot accept returns of opened or used items.
- Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please notify us within 7 days of delivery for a replacement or refund.
2. Memberships
- Membership fees are non-refundable once charged.
- Prepaid services included in memberships may still be used through the end of the billing cycle.
- Early cancellations may be subject to a cancellation fee as outlined in your membership agreement.
3. Gift Cards
- Gift cards are non-refundable and cannot be redeemed for cash.
- They may be used toward any skincare product or service offered at AuraMed Health and Beauty.
Our Commitment: While not all purchases are refundable, our team is dedicated to ensuring you feel supported and cared for in your AuraMed experience.